Please be aware that our vendor partner, TruStage, is currently experiencing systems outages, and is working diligently to resolve this issue and restore services as soon as possible. Fraudsters are impersonating Soarion through phone and text scams. We will never contact you to request personal information like one-time passcodes, username, account number, etc. When in doubt, contact us at (210) 673-5610. Please be aware that our vendor partner, TruStage, is currently experiencing systems outages, and is working diligently to resolve this issue and restore services as soon as possible. Fraudsters are impersonating Soarion through phone and text scams. We will never contact you to request personal information like one-time passcodes, username, account number, etc. When in doubt, contact us at (210) 673-5610.

Contact Us

Learn More

We Want to Hear
From You!

At Soarion Credit Union, our friendly staff is never more than a call, message, or appointment away. Please find our contact information and methods of communication below. We look forward to hearing from you.

Phone numbers

Texas

San Antonio

(210) 673-5610

Del Rio

(830) 488-6322

UNITED STATES

Toll-Free

1-800-227-5328

card issues

DEBIT CARD

Fraud, Lost/Stolen

(210) 673-5610

Fraud, Lost/Stolen
After Hours

(888) 918-7313

Travel Notice

(210) 673-5610

PIN Activation

(866) 985-2273

CREDIT CARD

Fraud, Lost/Stolen

(866) 820-3096

Travel Notice

(210) 673-5610

fax numbers

Member Engagement Center

(210) 678-5294

Member Services

(210) 678-5291

Lending Department

(210) 673-5102

Human Resources

(210) 674-2968

Message Center

FOR NON-URGENT REQUESTS

For non-urgent requests, please consider sending us a secure message using the Message Center within Digital Banking on a web browser or the mobile app. Please allow up to two (2) business days for a response.

Not registered for Soarion Digital Banking?
Click here to learn more.

Go to message center

Schedule an Appointment

SPEAK TO AN EXPERT

Our Member Advisors are ready to serve your needs at your convenience. Schedule an appointment at one of our Financial Centers ahead of time to skip the line!

Schedule appointment

Vehicle Insurance Verification

Soarion Credit Union
PO Box 924638
Fort Worth, TX 76124

OR

Update lien holder address online
at www.myloaninsurance.com
(866) 869-2657

Mortgage Loans

Apply online or learn more:
soarion.org/borrow/home-loans/mortgage-loans


(833) 217-4304

Mailing Address

SOARION CREDIT UNION
P.O. Box 120070
San Antonio, TX 78212-0070

Expedited Delivery: For expedited items, please utilize FedEx or UPS to the following address:

SOARION CREDIT UNION
2400 McCullough Ave. #120070
San Antonio, TX 78212

Our Cable Ranch location has closed. Learn more.

Locations and ATMs

Soarion Credit Union

Get Directions

Location 1

Location 2

Location 3

Location 4

Please be aware that our vendor partner, TruStage, is currently experiencing systems outages, and is working diligently to resolve this issue and restore services as soon as possible. Fraudsters are impersonating Soarion through phone and text scams. We will never contact you to request personal information like one-time passcodes, username, account number, etc. When in doubt, contact us at (210) 673-5610. Please be aware that our vendor partner, TruStage, is currently experiencing systems outages, and is working diligently to resolve this issue and restore services as soon as possible. Fraudsters are impersonating Soarion through phone and text scams. We will never contact you to request personal information like one-time passcodes, username, account number, etc. When in doubt, contact us at (210) 673-5610.

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